Update as of 3/16/2020:
Today, along with many other counties in California, Santa Cruz County has issued a “Shelter in Place” order. Veterinary Clinics are considered an “Essential business”. Our doors will remain open! We will continue to schedule appointments, we can refill your pet’s prescriptions and supply their prescription dog food. We will, however, be cancelling our Wednesday vaccine clinics for at least the next 2 weeks as an extra safety precaution.
Our office has a bit of a barren look these days. We have removed all comfy seat cushions so we can easily disinfect our benches. We have removed brochures and counter items for the same reason. We have put into place extra disinfecting protocols to help keep our clients and staff safe. We have chairs outside of our entrance for those that prefer to wait there.
We ask that, if you are sick or have been exposed to someone who is but you have SERIOUS concerns about your pet, please arrange to have a friend or family member bring your pet in. If that is not possible call us so we can discuss options. If absolutely necessary, we will have you wait in your car and will send a (likely masked and gloved) nurse out to take your pet’s history and information. The nurse will bring your pet into our building for its exam.
We are trying to limit the number of people in our waiting room so please only bring additional family members if absolutely necessary. Do not bring any pet items from home ie: blankets, toys etc.
Take the necessary precautions to clean your hands before entering the building.
We encourage payment over the phone for any prescriptions or food purchases prior to pick up to limit the physical exchange of credit cards and transaction terminals.
We appreciate you cooperation in helping to keep both our clients and our employees safe. We want to stay open so that we can continue to serve the pets in our small community.
Please call us if you have any questions or concerns.