In light of the ever-changing conditions surrounding the pandemic, our protocols have also been very fluid.
In an effort to continue to protect our clients and our employees without sacrificing the care of our patients we have decided to discontinue the “traffic” into our building.
If you have a scheduled appointment, please call our office when you arrive in the parking lot. We will ask that you remain in your car while we take your pet’s history by phone. A nurse will take your pet from your car into our building for its exam by the doctor. After the exam, the doctor will call you with any questions or concerns, the nurse will return your pet to your car and we ask that you make your payment by phone before you leave.
Update as of 3/16/2020:
Today, along with many other counties in California, Santa Cruz County has issued a “Shelter in Place” order. Veterinary Clinics are considered an “Essential business”. Our doors will remain open! We will continue to schedule appointments, we can refill your pet’s prescriptions and supply their prescription dog food. We will, however, be canceling our Wednesday vaccine clinics for at least the next 2 weeks as an extra safety precaution.